westpac / operations of innovation
Pick up any newspaper recently and you will most likely have read an article advising that banking sector is ripe for disruption. Across the big four banks, Westpac has been heavily involved in a number of initiatives including creating its own VC fund Reinventure, is a partner in fintech hub Stone&Chalk and runs the annual Westpac Innovation Challenge with incubator BlueChilli. Part two of Samuel Tait’s interview with Ian Hill, the bank’s first head of innovation, they cover the operations of innovation discussing how Westpac approach innovation delivery, the tools and processes they are using, measurement, the importance of culture and Ian’s advice for successful programs.